Our service offerings are designed to deliver maximum value using our operational expertise, high quality people and intimate knowledge of technology. We can tailor services to your exact needs across channels, customer segments and services. Broadly, we offer the following services:
Main Strike's outbound services are designed to help you in telesales and collection opportunities. As part of induction, all our representatives undergo rigorous training in the areas of telesales. As our representatives are all college graduates, they possess capabilities to deal with complex situations, and can help your telemarketing campaigns attain impressive results. Main Strike also employs technologies such as predictive dialing to deliver efficiencies, and sophisticated data capture and analysis capabilities to deliver a superior understanding of your end customers.
Our clients benefit greatly with the help of this offering for business objectives such as:
• Customer acquisition
• Fund raising
• Customer satisfaction surveys
• Customer winback and retention
• Collection calling and billing
• Telesales and Telemarketing
Main Strike's 24/7 offerings for customer service are ideal to support both complex and simple needs of your customers. Our representatives are available round the clock to ensure prompt, helpful service. Our expertise in technologies such as 'screen-pop', CTI and CRM ensure that your customers get prompt, accurate and personalized attention at all times. Main Strike representatives are well trained to take advantage of cross-selling and up-selling to increase your revenues.
Main Strike can help you with inbound customer calls for:
• Customer billing inquiries
• Customer service
• Technical support
• Order taking and other customized applications
If you have any questions please call Main Strike at (800) 735-5631 and say "I'm with [organization name], we visited your web site, and we are interested in Telemarketing Services." One of our customer service representatives will then answer any questions you might have and get you started! Or, simply send e-mail to firstname.lastname@example.org
with all your questions!